Reference

How 7n65 Handles Your Personal Data

At 7n65, we are straightforward about what data we collect from your account, why we collect it, and how long we keep it.

Data collected only as neededAccount security enforced at every stepYour right to access or delete your data
7n65 How 7n65 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Email Our Privacy Team Send your data access, correction or deletion request directly to our privacy inbox. We acknowledge every request within 48 hours and aim to resolve it within 14 calendar days of receiving all required details from you.
Live Chat on 7n65.co Our live-chat support is available around the clock for privacy queries. Identify yourself as submitting a data-rights request and the agent will escalate your case to our privacy team immediately, without placing you in a general queue.
Written Request via Account Portal Log in to your 7n65 account, navigate to the Help section and submit a formal privacy request through the secure portal. This method creates an automatic reference number so you can track the status of your request in real time.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Every measure below is active on your account from the moment you open it. We do not treat data security as an afterthought — these practices are built into the way 7n65…

Encrypted Data Storage

All personal data — including identity documents you submit for account verification — is stored using AES-256 encryption at rest. Access to stored data is restricted to authorised personnel and audited on a rolling basis, so unauthorised access is detected quickly.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences at any time from the cookie settings panel in your browser or through the consent banner on 7n65.co.

Account Security Controls

Two-factor authentication is available on every 7n65 account and we strongly encourage you to enable it. Login attempts from unrecognised devices trigger an automatic verification step sent to your registered email or phone number before access is granted.

Data Retention Schedule

Active account data is held for as long as your account remains open. If you close your account, transactional records are retained only for the period required by applicable Indian law, after which they are securely deleted from our systems.

Your Right to Request Changes

You may request a copy of the data we hold on you, ask us to correct inaccurate entries, or request deletion where no legal obligation requires us to keep it. Submit any of these via email, live chat or the in-account portal described in the contact section.

Third-Party Data Sharing Limits

We share data only with payment processors like UPI, Paytm and PhonePe, identity-verification partners, and regulatory authorities when legally required. No marketing networks or data brokers receive your personal data under any circumstance.

Your Privacy Questions About 7n65

The questions below address the data rights queries we receive most often from account holders in India. If your question is not covered here, our privacy team is reachable by email or live chat on 7n65.co.

We collect your name, date of birth, email address, phone number and identity document details needed for account verification. We also record device identifiers and session logs to keep your account secure and detect unusual activity.

We share your data only with payment processors — UPI, Paytm, PhonePe — and identity-verification services, and only to the extent needed to complete your request. We do not sell or trade your personal data to any other party.

Send a data-access request to our privacy email, use live chat on 7n65.co, or submit through the secure Help section in your account. We confirm receipt within 48 hours and fulfil requests within 14 days where possible.

Yes. You may request deletion of your data at any time. We will erase records that are not subject to a legal retention obligation. Transaction logs required under applicable Indian law are retained for the mandated period and then deleted.

Payment credentials entered during a UPI or Paytm transaction are processed directly by the respective payment provider and are not stored on 7n65 servers. We receive only a transaction reference and status confirmation, never your full payment credentials.

We use essential session cookies and optional analytics cookies. Essential cookies cannot be disabled as they keep your session active and secure. Analytics cookies can be turned off from your browser settings or via the cookie consent panel on 7n65.co.

Contact our privacy team directly by email or live chat with a description of your concern. If you are not satisfied with our response, you may escalate to the relevant data protection authority under applicable Indian law that governs your situation.