Reference

Legal Terms For Your 7n65 Account

7n65 keeps its legal terms, privacy rules and account conditions together, so you can check how your wallet, UPI, Paytm and PhonePe activity is handled before you open…

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7n65 Legal Terms For Your 7n65 Account
CONTACT ROUTES

Three Legal Contact Routes

Legal questions should reach us through channels that keep a clear record. Use the account email for privacy requests, the live support route for urgent access issues, and the document channel when…

Account email Send privacy, correction or deletion requests from the email linked to your account. This helps us match the request without exposing extra data, and we may ask one more check before making changes.
Live support Use live support when access is blocked, a legal prompt is unclear, or a wallet record needs checking. The chat transcript helps us trace what was asked and how our team replied.
Document channel When a legal request needs identity proof, we share a secure upload route inside your account. Do not send documents through public social channels or to any address not shown by us.
DATA HANDLING

Six Ways We Handle Legal Data

Legal handling is not a side feature for us; it sits behind account access, wallet records, cookie choices and support replies.

Account data

We store account details such as name, mobile number, email, login history and wallet activity to operate your account, verify requests, investigate disputes and meet legal duties where they apply.

Payment records

UPI, Paytm and PhonePe references are kept with transaction status, time and account mapping. We use them to reconcile deposits, review withdrawals and respond if you raise a payment dispute.

Cookies

Cookies help keep you signed in, remember basic choices and detect unusual access. Some cookies are needed for account security, while optional analytics settings may be adjusted where the site offers that control.

Security checks

We monitor device, location and login patterns to reduce account misuse. If activity looks unusual, we may pause sensitive actions until you confirm the request through your registered contact method.

Retention periods

We retain records for as long as needed for account service, tax, audit, payment disputes and legal duties. After that, records are deleted, anonymised or separated from active account use.

Change requests

You may ask to correct account details, close access or check what data is linked to you. Some records may remain where law, fraud prevention or unresolved disputes require retention.

Legal Questions Before You Join

These answers cover the legal points we are asked about most often before account creation or while using the wallet. They explain how law affects access, how data requests work, and why verification may be needed. If your situation involves a specific order, dispute or local rule, contact us through your account so we can check the record tied to you.

You may open an account only where local law permits access. We may restrict, pause or close access if your location, identity details or account activity do not meet the legal terms that apply.

We may request identity proof when account details need confirmation, a withdrawal is reviewed, or a legal request must be matched to the correct person. We ask only for documents needed for that check.

We use payment references to match deposits, verify withdrawals, trace failed transactions and respond to disputes. These records also help detect account misuse and support legal duties that apply to wallet activity.

Yes. Send the request from your registered email or account support channel. We may correct editable details after verification, while transaction logs or dispute records may remain if law requires retention.

You can ask us to close account access. Some data may still be retained for payment reconciliation, fraud checks, tax, audit or unresolved disputes, and we will explain what can and cannot be removed.

We update the legal page and may show an account prompt when a change affects your use of the lobby, wallet or support routes. Continuing after the prompt may mean you accept the updated terms.

Contact us from your registered account route with the date, transaction reference, device used and a clear summary. We review the account record, support transcript and payment trail before replying.